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The Financial Impact of Customer Service

This is a guest post by Errol Allen of Errol Allen Consulting.com   Customer service is what drives the success of the any business. Some would surely say, “No Errol, a great product or service concept...

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Content Creation: Your Internet Savvy Customers

The need for effective content creation is as relevant as it always was, and may even be more critical to your business at this time.  The difference is that your readers and listeners have become so...

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Employees at OfficeMax, Port St. Lucie Deliver Superior Customer Service

Employees at OfficeMax, Port St. Lucie Deliver Superior Customer Service Do you have a favorite store or a couple of favorite stores you like to visit in your area?  Why do you prefer to go there...

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Provide Superior Customer Service: Goal of Customer Satisfaction

As far as customers are concerned, you are the company. This is not a burden, but the core of your job. You hold in your hands the power to keep customers coming back – perhaps even to make or break …...

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Could Superior Customer Service Start with Your Telephone?

Everyday businesses lose customers and future business as a result of poor customer service.  If you are a small business owner this could have a crippling impact on your dreams of entrepreneurship and...

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Customer Follow-Up: A Vital Key to Superior Customer Service

Why Follow-up A vital key to superior customer service is customer follow-up. It’s been said that ‘the fortune is in the follow-up’. This is true because the selling process actually starts when you...

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Building Better Customer Relationships – Preview Call

Building better customer relationships should be the goal of everyone who sells a product or a service.  Whether you’re a home-based business or have a brick and mortar business; an online marketer, or...

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Customer Service: What’s Ahead for 2014 and Beyond?

Customer service and social media have become tightly intertwined as companies recognize that many of their customers spend more time online and their expectations have increased in how quickly...

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Small Businesses and Entrepreneurs: Deliver Value and Customer Service with...

I am always looking out for good content that I can share with small business owners and entrepreneurs, and this morning I came across this post that highlights the co-relation between social media and...

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5 Ways to Maximize Holiday Sales and Take Advantage of Increased Traffic

In general small business owners operate on a shoestring budget and many allocate the bulk of their advertising budget to the Holiday Season starting with Thanksgiving and ending with New Year sales....

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